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Bimotal Service

Get service, understand our warranty, learn how to install, and sign up to be a certified installer on this page

Bimotal Elevate User manual

The Bimotal Elevate user manual details basic use and operation of the Elevate ebike system. It includes safety information, typical range estimates, description of lights and warnings, and more. All customers are strongly encouraged to give this document a read prior to riding their Elevated bike. Enjoy and ride safely! download pdf of elevate user manual
Elevate_Manual

Bimotal Elevate
Installation Guide

Looking for information on how to install Elevate on your bike? The Elevate Installation Manual has you covered.

The manual was written for installers and bike shops and should be familiar if you’ve worked on bikes before. It is heavy on graphics and covers compatibility, different brake sizes, and all other aspects of installation. We put months of effort into this manual and have decided to share it publicly. Our hope is to build a community of enthusiasts knowledgeable about Elevate!
download pdf of Elevate installation instructions
warranty

Bimotal’s Warranty

In the event that you run into an issue, we stand behind our products with an industry-standard warranty. Once your warranty coverage expires, we will work with you to fix or replace drive units and parts as affordably as possible. If you would like to submit a warranty request, please use the service form below.

We’ve spent the past several years working the kinks out of Elevate to bring you a small, lightweight, high-performance electric solution. We are proud of the end result and are confident in the long term reliability of Elevate based on extensive trail and lab testing.
download pdf of elevate warranty
 installation_guide

Bimotal Integration Guide

Interested in designing a frame around Elevate or making a custom Elevate mount for another application? The Elevate Drive Unit Integration Guide has all the specs you’ll need. Please note, we do not currently have bandwidth to support unique applications beyond circulation of this document and our installation guide. download pdf of elevate integration guide
installation_partners

Become a certified installer

Are you a shop looking to offer your customers a unique option for electrifying your customers’ bikes? Are you an independent professional bike mechanic? Are you an Elevate user that knows your way around bike parts? We are looking for installation partners to help get Elevate on bikes around the world.

If you are interested in working with us, please fill out the form below and we will get back to you with follow up details.
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